FAQ

Frequently Asked Questions

How does the SULSAL LED Mask work?
The mask uses different wavelengths of LED light to support different skincare goals, including brighter-looking skin, visible signs of ageing and blemish-prone skin.

Which light colour should I use?
Red light is generally used for rejuvenation and radiance, blue light for blemish-prone skin, purple light for combined red-and-blue benefits, and near-infrared light for deeper skin-supporting treatment.

How often should I use the LED Mask?
Follow the recommended frequency in the instruction manual supplied with your mask. Consistent use is more important than extending treatment time.

How long is each session?
Use the treatment time specified in your SULSAL device instructions. Do not exceed the recommended session length.

Should I use the mask before or after skincare?
Unless your instructions say otherwise, use it on clean, dry skin before applying heavier skincare products.

When will I see results?
Results vary. Some users may notice brighter-looking skin sooner, while visible improvements in texture, firmness or blemishes can take several weeks of consistent use.

Is LED light therapy painful?
LED light therapy is non-invasive and should not be painful when the device is used correctly according to its instructions.

Can I switch between different light settings?
Yes, if permitted by your device instructions. You can choose different settings depending on your current skincare goals.

Can I use the mask every day?
Only use it daily if your device instructions recommend daily use. More frequent sessions do not necessarily mean faster results.

Can I use skincare products underneath the mask?
For most LED routines, clean and dry skin is preferred. Follow the specific instructions supplied with your mask regarding compatible skincare products.

How should I clean my LED Mask?
Gently clean the skin-contact areas according to the care instructions provided with the device. Do not immerse electrical components in water unless specifically stated as safe.

Who should check with a healthcare professional before using it?
People with photosensitivity, certain eye conditions, or those taking medication that increases sensitivity to light should seek professional advice before using an LED device.

Does the LED Mask replace my skincare routine?
No. LED therapy should complement your normal routine, including cleansing, moisturising and daytime sun protection.

Can both men and women use the mask?
Yes. LED skincare can be used by adults regardless of gender, provided the device is suitable for them and used according to its instructions.

What should I do if I experience irritation?
Stop using the device if you experience unexpected discomfort or irritation. Review the instructions before using it again, and seek appropriate advice if symptoms persist.