SHIPPING & DELIVERY

At SULSAL COSMETICS, we want your order to arrive safely and smoothly. Once your order has been placed, our team will prepare it for dispatch as quickly as possible.

Order Processing

Orders are usually processed within 1–2 business days. During busy periods, launches, or holidays, processing may take slightly longer.

Once your order has been dispatched, you’ll receive a confirmation email with your tracking information.

UK Delivery

Standard Delivery: 2–5 business days after dispatch.

Delivery times are estimates and may vary depending on your location, courier delays, weekends, or public holidays.

Order Tracking

As soon as your order is shipped, you’ll receive a tracking number by email.

You can also check your delivery status through our Track Your Order page.

Delivery Delays

Occasionally, delays can happen due to circumstances outside our control. If your order is taking longer than expected, please contact our customer support team and we’ll be happy to help.

Incorrect Delivery Information

Please make sure your shipping address is correct before completing your order.

If you notice an error after placing your order, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

Questions About Your Delivery?

If you need help with your order, please contact us at:

support@sulsal.store

Please include your order number so we can assist you as quickly as possible.

SULSAL COSMETICS
Your skincare ritual, delivered to your door.